PRIVACY POLICY
LivingLife Personal Shopping, LLC (“LivingLife Personal Shopping,” “LivingLife,” “we,” “us,” or “our”)
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LivingLife Personal Shopping is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you access our website, mobile application (“App”), or related digital services (collectively, the “Services”).
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By using the Services, you acknowledge that you have read and understood this Privacy Policy.
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1. Scope of This Policy
This Privacy Policy applies to:
Users of the LivingLife Personal Shopping App (“LIVLIFE”)
Visitors to www.LivingLifePersonalShopping.com
Clients receiving personal styling services
Stylists providing professional styling services
Your use of the Services is also governed by our Terms of Use (EULA).
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2. Information We Collect
We may collect information in the following categories:
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[A]. Identifiers & Account Information
Full name
Email address
Phone number
Date of birth (18+ required)
Gender or preferred style identity (optional)
Sizing, fit, and body-type information
Addresses provided for appointments or consultations
Profile photos
Virtual closet images
Authentication identifiers (Apple, Google, phone verification)
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[B]. Authentication & Security Data
One-time passcodes (OTP)
Session identifiers
Device tokens for push notifications
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[C]. Information Collected Automatically
Device type, OS, and browser
IP address and general location (non-precise)
Access logs and usage interactions
App feature interactions (virtual closet, outfits, favorites, booking, stylist chat, etc.)
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[D]. Transactional Information
Subscription details
Booking history
Payout activity (for Stylists)
Communications with support
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[E]. Information Provided Voluntarily
Images of clothing, outfits, or styling items
Messages and feedback
Reports or safety concerns
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3. Identity Verification
Identity verification may be required for Stylists and optional for Clients.
If elected:
Verification may require a selfie and a photo of a government-issued ID.
All images are processed solely by a secure verification provider.
LivingLife Personal Shopping does NOT store:
ID photos
Biometric identifiers
Facial geometry
Face templates
We receive only a “verified” or “not verified” result.
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4. Payments & Payouts
Payments and stylist payouts are processed by independent, secure third-party providers.
LivingLife Personal Shopping does not collect or store:
Credit card numbers
Bank account numbers
Routing numbers
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5. How We Use Personal Information
We use information to:
Provide and improve the Services
Create and maintain User accounts
Authenticate identity and prevent fraud
Deliver styling features and personalized recommendations
Facilitate bookings, subscriptions, and payments
Provide customer support
Enhance security and prevent misuse
Comply with legal obligations
Personalized Styling Features
We may analyze:
Style preferences
Wardrobe uploads
Sizes and fit details
Items saved, favorited, or interacted with
Stylist interactions and booking history
This information is not sold and is used only to improve styling accuracy.
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6. Sharing of Information
We do not sell personal information.
We may share information with:
Hosting and cloud storage providers
Identity verification services
Authentication & SMS delivery providers
Payment processors
Security and analytics vendors
We may disclose information if required to:
Comply with legal obligations
Respond to law enforcement requests
Protect the rights, safety, and security of Users
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7. Data Security
We use commercially reasonable safeguards, but no system is 100% secure. Some User-uploaded images may be stored via cloud storage providers and may be accessible through URL links.
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8. Data Retention
We retain personal information only as long as necessary to:
Operate the Services
Comply with legal obligations
Resolve disputes
Enforce agreements
Users may request deletion of their data.
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9. User Rights
Depending on your jurisdiction, you may have rights to:
Access
Correct
Delete
Port
Restrict processing
Object to processing
Withdraw consent
Requests may be submitted via support@llpersonalshopping.com
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10. Children’s Privacy
The Services are for adults 18+ only.
We do not knowingly collect data from minors. Accounts found to belong to minors will be deleted.
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11. International Transfers
Information may be processed outside of your country. Use of the Services constitutes consent to transfer as permitted by law.
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12. California, EEA & UK Rights
We comply with:
CCPA/CPRA
GDPR & UK GDPR
We do not “sell” personal information.
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13. Updates to This Policy
We may update this Privacy Policy periodically. Continued use of the Services constitutes acceptance.
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14. Contact Information
LivingLife Personal Shopping, LLC
support@llpersonalshopping.com
+1 (833) LIVLIFE